Frequently asked questions

General questions and answers

Can I pay with PayPal?

Yes, at checkout you can pay with any major credit card or PayPal.

Can I get an invoice?

Yes, you will receive an email with a receipt right after purchase.

What does "Use in unlimited projects“ mean?

You don’t have to repurchase the product every time you want to use the Templates in a new project. As long as what you’re building with the Product will be owned by the license holder, you can use the Product in as many projects as you want, without ever having to buy an additional license.

Can I use the Templates for client projects?

Yes! You can use them for almost anything — the only thing we do not allow is using them to create derivative/competing products. For more information, read our license.

Can I use the Templates for my own commercial projects?

Of course! Your license gives you permission to use the Templates in as many of your own projects as you like. For more information, read our license.

Can I sell templates/themes I build with the Templates?

No, you cannot use the Templates to create derivative products like email templates, email kits, email builders or editors, or anything else where you would be repackaging or redistributing our Templates. For more information, read our license.

Can I use the templates with Mailchimp?

You can copy & paste the HTML into Mailchimp’s code editor. You will need to add your own Mailchimp merge tags ↗. and to use the visual editor you can extend craftingemails templates source code to include Mailchimp template language ↗.

Can I use the templates with email services such as Klaviyo, SendGrid, HubSpot ...?

You can copy & paste the HTML into your emailing service’s code editor if the service offers it. Depending on your emailing service, you might need to add your template tags. for example: Klaviyo template tags ↗.

Can you customize the template for me?

Yes, check out our coding service.

Do you offer any special pricing for students or registered nonprofits?

Yes, contact us using your organization or student email address, and we will send you a coupon for 50% off.

How do I test the email templates I downloaded?

Use a tool like useparcel.com ↗ to send yourself a test email. Make sure you use the inlined version of the template.